Refund Policy

We want you to love every piece you bring into your home. If something isn’t quite right, we’re here to help.

✅ Eligibility for Refund or Exchange

You may request a refund or exchange within 7 days of receiving your order, provided that:

  • The item is unused and in its original condition
  • It is returned in the original packaging
  • You have a valid proof of purchase (order number or receipt)

🚫 Non-Refundable Items

For hygiene and safety reasons, the following items cannot be returned or refunded:

  • Used or damaged products
  • Opened candles
  • Items marked as final sale or clearance
  • Customized or made-to-order products

🔁 How to Request a Refund

  1. Submit a refund or exchange request within 7 days of receiving your order.
  2. Once your request is approved, you’ll be guided through the return process.
  3. After we receive and inspect the item, your refund will be processed.

💳 Refund Timeline

Refunds are issued to your original payment method within 5–7 working days after the returned item is received and approved.

📦 Return Shipping

Return shipping costs may apply unless the item was damaged, defective, or incorrect. We recommend using a trackable shipping service for all returns.

We appreciate your understanding and are always here to make your shopping experience as smooth as possible.