Shipping Policy
We aim to deliver your favorite home décor pieces quickly, safely, and reliably. Please review the following details regarding our shipping process:
📦 Order Processing Time
- All orders are processed within 1–2 working days.
- Orders placed on weekends or public holidays will be processed on the next working day.
⏱️ Delivery Time
- Standard delivery takes 2–5 working days after order processing.
- Delivery times may vary slightly depending on your location and courier service availability.
🌍 Shipping Areas
We currently deliver to all major cities and regions within our service area. If you're unsure whether we deliver to your location, please check during checkout or contact our support team.
💸 Shipping Charges
Shipping fees (if applicable) will be calculated automatically at checkout based on your location and order size. Any promotional free shipping offers will be clearly mentioned on the product or checkout page.
🔁 Multiple Item Orders
If your order includes multiple items, they may be shipped separately to ensure faster delivery and proper handling, especially for fragile products like vases and lamps.
🧾 Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS so you can follow the status of your delivery in real time.
❗ Delays or Exceptions
While we strive to meet all delivery timelines, delays may occasionally occur due to weather, courier issues, or high order volumes. We appreciate your patience and understanding in such cases.
📦 Packaging
All items are securely packaged to prevent damage during transit. Fragile products like candles, vases, and lighting fixtures are wrapped with extra care to ensure they reach you safely.